Welcome to our online booking site
Phone reception hours are limited; email is our preferred contact method. Voicemail is checked regularly. Cancellations or rescheduling within 24 hours must be done by emailing info@thegoatsportmedicineclinic.ca (online cancellations are not available within this window, as a fee may apply).
Directions: - Enter through the north-east facing front entrance (Rexall Pharmacy on the main level). Our clinics are on the second floor (units 214 and 216).
Cold Plunge & Infrared Sauna: - Located in Unit 216. If booking back-to-back with another service, please book the plunge/sauna before your other treatment. Packages are available but cannot be purchased online—please request via DM, email, phone, or in person. Your booking will be adjusted to reflect the discounted rate.
Billing: - Shockwave can be direct billed under acupuncture, chiropractic, physiotherapy, or massage (with the respective provider). Providers: Paiton, Desiree (RMTs), Becky (Physiotherapist), Kellie & Kurtis (Chiropractors).
Important Notes:
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When booking an initial assessment with Becky, we strongly recommend booking two 45-60 minute follow ups scheduled one week apart following the initial treatment to secure a spot in Becky’s schedule. If you opt not to do this, please note that you may not be able to get in for a follow-up for 3-5 weeks following the first appointment due to other bookings taking up Becky’s schedule.
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If booking shockwave with a physiotherapist or chiropractor and you are a new patient, an initial assessment is required.
- Desiree and Lyndsey are not accepting new patients.
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If Lyndsey is unavailable, you may book with another acupuncturist—no initial assessment is needed unless your concern is new or complex.
- You can expect all initial appointments to include a treatment portion given that the intake and assessment portion take a standard/reasonable amount of time.