Phone reception hours are limited; email is our preferred contact method. Voicemail is checked regularly. Cancellations or rescheduling within 24 hours must be done by emailing info@thegoatsportmedicineclinic.ca (online cancellations are not available within this window, as a fee may apply).

Directions: - Enter through the north-east facing front entrance (Rexall Pharmacy on the main level). Our clinics are on the second floor (units 214 and 216).

Cold Plunge & Infrared Sauna: - Located in Unit 216. If booking back-to-back with another service, please book the plunge/sauna before your other treatment. Packages are available but cannot be purchased online—please request via DM, email, phone, or in person. Your booking will be adjusted to reflect the discounted rate.

Billing: - Shockwave can be direct billed under acupuncture, chiropractic, physiotherapy, or massage (with the respective provider). Providers: Paiton, Desiree (RMTs), Becky (Physiotherapist), Kellie & Kurtis (Chiropractors).

Important Notes:

  • Becky is taking new patient’s on at a limited basis at this time. Please email us to find out when you would be able to get in with her. Thank you for your patience and understanding.

  • If booking shockwave with a physiotherapist or chiropractor and you are a new patient, an initial assessment is required.

Desiree and Lyndsey are not accepting new patients. - If Lyndsey is unavailable, you may book with another acupuncturist—no initial assessment is needed unless your concern is new or complex.

  • You can expect all initial appointments to include a treatment portion given that the intake and assessment portion take a standard/reasonable amount of time.

If you are booking an appointment for someone else, please DO NOT book them under your name unless they already have a profile created in our system.